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From Reactive to Predictive: How AI and Integration Transform Engineering Efficiency

The modern engineering landscape is defined by a relentless push for speed and a non-negotiable requirement for safety.  For engineering and product leaders in regulated industries, the pressure to deliver complex mechatronics products has never been higher. ...

Orchestrating AI Agents Across the Entire Software Development Lifecycle

As AI makes its way into software development, engineers are coding quicker. Development accelerates, but many organizations are discovering that the biggest delays happen after code is written. To realize the full value of AI, engineering teams need more than...

The L1–L2–L3 Escalation Problem: How Integration Fixes Tiered Support

When dealing with IT issues, there are a few standard support levels. L0, while not always recognized, is our self-service level, in which a user fixes the issue alone. L1 handles the inbound noise, password resets, and easy-to-fix tickets. Then L2 picks up what L1...

SPK and Associates Blog 

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Case Study – Customer Success

A-Z Cuts Time In Tool and Mold Construction Using PTC Creo

A-Z Cuts Time In Tool and Mold Construction Using PTC Creo

For over 75 years A-Z has been a leading supplier of high quality merchandise and service to the global tire industry. In its German 15,000 m² production facility A-Z designs, manufactures and produces tire molds and containers as per customer specification....

Lockheed Martin saves time, money, and tech muscle with GitLab

Lockheed Martin saves time, money, and tech muscle with GitLab

The world’s largest defense contractor uses GitLab’s end-to-end DevSecOps platform to shrink toolchains, speed production, and improve security.   Lockheed Martin Corp., an American aerospace, defense, information security, and technology giant, has adopted...

Product Lifecycle Management (PLM) Automated Metrics

Product Lifecycle Management (PLM) Automated Metrics

  Our client is a leading medtech company with 46k employees. Earlier this year, they faced the challenge of improving the efficiency of their Product Lifecycle Management (PLM) process. To stay competitive, they needed to identify bottlenecks within their...

Conversational Ticketing and Jira Service Management

Conversational Ticketing and Jira Service Management

Navigate the challenges of remote work with the help of Jira Service Management conversational ticketing. The shift to a remote workforce It’s hard to believe we’re already over two years into the global pandemic that completely transformed the modern workplace. Amid...

Salesforce Migrates DevOps to the Cloud with CloudBees CI

Salesforce Migrates DevOps to the Cloud with CloudBees CI

Industry:  Software Geography: Global Salesforce empowers software developers to create high-quality, secure enterprise apps on its Force.com platform by moving development operations to the cloud using CloudBees CI and Amazon EKS. Challenge: Migrate app development...

White Papers

Using AI to transform every team in your organization

Using AI to transform every team in your organization

Utilizing AI tools can help your organization achieve more. Discover the benefits of Atlassian Intelligence and Rovo in this downloadable eBook.What You Will Learn Explore the benefits of Atlassian Intelligence, such as: Accelerating productivity Unlocking...

Buyer’s Guide to CAD Engineering Software

Buyer’s Guide to CAD Engineering Software

Choosing a 3D CAD engineering software can be difficult when there are so many different options on the market. This eBook will explore the considerations your company should take before selecting one. What You Will Learn In this eBook, you will discover which...

An Engineer’s Guide to CAD and the Renaissance of Product Design

An Engineer’s Guide to CAD and the Renaissance of Product Design

Modern developers are either upgrading their technology or falling behind. Discover how new CAD technologies and other product design tools are altering the engineering space.What You Will Learn Discover how technologies like Creo and Creo+ from PTC are helping...