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Atlassian

10-Point Checklist for Atlassian Server Migrations

10-Point Checklist for Atlassian Server Migrations

Introduction As applications, such as Jira, become more mainstream for Enterprises, it was inevitable that Atlassian and others would create their own service (SaaS) that provides numerous benefits to users across the globe.  The benefits of having a SaaS...

Kanban Boards In Jira Software for Med-Device Documentation Team

Kanban Boards In Jira Software for Med-Device Documentation Team

SPK helps a renowned medical device maker to add speed, visibility, metrics, and improved communication and collaboration to their teams tasked with creating product labels and user manuals.   The Client A globally recognized maker of medical devices was tasked...

Three Trends Are Transforming The Service Desk

Three Trends Are Transforming The Service Desk

Your IT service desk is about to change. Find out what's shaping the future. Three factors — enterprise service management (ESM), collaboration, and intelligent service management — are driving the transformation of the service desk. To better meet customers’ needs...

Moving IT Help Desk To A Cloud-based Jira Solution

Moving IT Help Desk To A Cloud-based Jira Solution

SPK helps a leading nonprofit to streamline its internal IT support, while adopting best practice and saving money. The ClientA socially-conscious nonprofit research center found its internal IT staff overloaded. It’s a small group—just four people—who were tasked...

8 Myths About Moving To The Atlassian Cloud Debunked

8 Myths About Moving To The Atlassian Cloud Debunked

"Oh, the Atlassian Cloud isn't built for Enterprise." As an Atlassian Solution Partner, we’ve seen that most organizations who are hesitant about moving to cloud, aren’t equipped with the right information. This is why we’ve busted the top cloud myths.  In this...

5 Reasons To Move To The Atlassian Cloud

5 Reasons To Move To The Atlassian Cloud

Why Atlassian's Cloud Platform is ready for your business Experts are predicting that 83% of enterprise workloads will be in the cloud. If you’ve been paying attention, you’re probably not surprised. Cloud services are more secure, sustainable, agile, and...

How To Leverage Jira as a Service Desk

How To Leverage Jira as a Service Desk

Many of you are undoubtedly familiar with using Jira as an issue tracker. But for those of you who have been juggling issue tracking and meeting SLA requirements -- and for those of you who had the recently acquired VertygoSLA addon -- this article may be useful...

Confluence upgrading to 4.0 from 3.8

Confluence upgrading to 4.0 from 3.8

Recently, we upgraded Confluence to 4.0, the latest revision and was pleasantly surprised by the process. The upgrade was seamless, well documented, and no major issues found. Upgrading confluence would have been really simple if we wanted to retain the same server....