Responsive IT support is no longer cutting it for digital-first enterprises. These organizations need streamlined, connected service experiences that can keep pace with changing market conditions and business needs. Enter High Velocity Service Management, a...
While ServiceNow is a common ITSM tool, Jira Service Management is an easy-to-use alternative that can save your organization time and money. Dive into this eBook to explore the benefits of switching from ServiceNow to JSM.What You Will Learn Explore why JSM may be a...
Whether you’re just getting started with Jira Cloud or looking to scale your setup across departments, structuring your projects correctly is key to effective collaboration. One of the innovations Atlassian made during the change to their architecture for Cloud is to...
As organizations increasingly adopt AI-powered solutions to enhance productivity, Atlassian Rovo is redefining how teams communicate within Jira Service Management (JSM). From automating responses to clients to generating summarized insights for IT teams, AI is...
When Cloudticity first purchased Atlassian licensing, their teams were using tools such as Confluence and Opsgenie for information tracking and critical alerts. However, the main tools they were using for task management and ticketing were not under the Atlassian...
The ability to create clear, collaborative diagrams is a game-changer for increasing understanding across teams. Whether you're mapping out a project workflow, whiteboarding a product architecture, or building a network diagram, having the right tool makes all the...
As businesses become more competitive, the pressure to deliver value faster rises. A striking 89% of leaders say their organizations must move faster to stay ahead. However, 74% admit their teams are bogged down by ineffective communication and disconnected tools....
Protecting documentation inside project tools like Jira Cloud can be a challenge in regulated environments. Whether you're managing technical files, contracts, or quality compliance records, attachments are often scattered and exposed to unnecessary users....
If your organization utilizes Confluence, there’s exciting news on the horizon regarding databases. Atlassian’s powerful feature for organizing, visualizing, and linking data just got a major upgrade. Whether you're tracking deliverables, aggregating resources from...
Atlassian’s suite of tools continue to be indispensable for teams managing work and collaborating across departments. Specifically, Jira and Confluence offer flexibility that is ideal for everything from agile development to content creation. However, as organizations...
Introduction Hi everyone, I'm Michael Roberts, Vice President of Sales and Marketing here at SPK and Associates. Joining us today is an important person to our organization. We're going to talk about diving into a really important Jira for enterprise use case scenario...
The conversation around AI adoption speed often boils down to two opposing strategies: move fast and experiment, or proceed cautiously and wait for proven use cases. But what if the real key to success isn’t speed alone, but strategic adaptability? In a world where AI...