Jira has come a long way from its roots as a software development tool. Today, it’s a powerful, flexible platform that enables teams across all business functions—from IT and HR to marketing and finance—to streamline workflows, enhance collaboration, and boost...
When you run into issues with Jira, Confluence, Bitbucket, or other Atlassian products, getting the right support quickly is crucial. However, many users find themselves frustrated when trying to contact Atlassian support. In other cases, they realize that the answer...
Engineering Excellence Hello and welcome to Engineering Excellence: Real Results, Not Just Resources. My name is Michael Roberts, Vice President of SPK and Associates, and I'm here with Edwin Chung. Ed, feel free to introduce yourself. Hey, please call me Ed. I'm VP...
Unlocking the Power of Collaboration and Efficiency Tired of trying to overcome the pain points of traditional software development methods? Frustrated with slow project delivery? Struggling with team collaboration? Version control nightmares? Worry no more. You can...
Our client is a leading medtech company with 46k employees. Earlier this year, they faced the challenge of improving the efficiency of their Product Lifecycle Management (PLM) process. To stay competitive, they needed to identify bottlenecks within their...
If you’re like most businesses, the volume of data you collect, create, and store is growing exponentially. In fact, the world’s data is expected to nearly triple between 2020 and 2025. So how can Amazon Web Services (AWS) data protection and storage help? AWS Data...
Adopting a data-driven approach is essential for companies seeking to enhance decision-making and drive growth. However, one of the biggest obstacles to achieving this is cultural resistance. This resistance is often from HiPPOs (Highest Paid Person's Opinion), who...
While Confluence is a powerful collaboration tool, customizing it to fit your team’s unique needs can be challenging. With the help of Mantra, you can create dynamic dashboards, intuitive people directories, and more. Here’s how to make Confluence work smarter for...
The need for secure data storage and management is paramount in the modern business landscape. This is especially true when working within or migrating to a cloud-hosted environment. Partnering with a SOC 2-compliant cloud hosting vendor like SPK, means your sensitive...
As your business grows and evolves, so do your IT needs. What once worked for managing service requests and incidents may become outdated. Using an IT Service Management (ITSM) tool that cannot handle your business needs can cause inefficiencies, slow response times,...
Switching to new software tools can often seem like an exciting opportunity to streamline processes, increase efficiency, and modernize operations. Some executives seem to think that simply buying a new software tool will solve many problems at once. However, with...
Organizations need more than just a solid business strategy. They need a framework to ensure that every team member aligns with the company's overarching goals. This is where Objectives and Key Results (OKRs) come into play. OKRs have become a powerful tool for...