Key Takeaways JSM scales beyond basic ticketing: Jira Service Management connects IT, customer support, operations, and development on one platform, reducing the silos that can slow growing teams. Native DevOps alignment speeds resolution: JSM connects incidents and...
Key Takeaways Visibility, not complexity, is often the real problem: Disconnected requirements, hardware, software, testing, and quality data make it difficult for teams to understand product status and downstream impacts. Data silos create delays and compliance risk:...
Key Takeaways Eliminate the “blank page problem”: Jira issue templates prefill important fields so users know exactly what information to provide when creating a ticket. Save time and reduce errors: Appsvio’s Issue Templates Agent automates repetitive ticket creation...
Atlassian JSM and Slack Integration Hi, this is Carlos Almeida from SPK and Associates. Today I'll be giving you a short demo on the Atlassian JSM to Slack integration. We want an employee to be able to ask a question inside Slack. If there is an existing knowledge...
Key takeaways Agentic software development goes beyond AI coding assistants: GitLab Duo Agent Platform gives AI agents context across issues, source code, merge requests, CI/CD pipelines, security findings, and development history. GitLab and Gemini combine lifecycle...
Key Takeaways Appsvio Test Management is the first test management app built 100% on Atlassian Forge, letting Jira teams manage the full testing lifecycle (test cases, execution, defect linking) natively inside Jira instead of using spreadsheets or third-party tools....
Artificial intelligence is changing more than just a few engineering tasks. It is completely reshaping how engineering organizations manage requirements, testing, compliance, support, and development. For years, digital transformation has focused on adopting...
Innovations in the electronics industry are being rapidly introduced, which has led product lifecycles to shrink and software to become central to nearly every device. Companies are under constant pressure to launch smarter, more connected products ahead of the...
In IT Service Management, there is often tension between the drive for efficiency and the need for a high-quality customer experience. We are often told that AI and automation are the all-encompassing solutions, yet 95% of consumers still demand a human connection...
When developing complex products, visibility is the difference between a successful launch and a costly recall. Yet, despite having more tools than ever, most engineering leaders feel like they are flying blind. Critical information is scattered across a fragmented...
Visibility is the difference between a project that stays on track and one that succumbs to death by a thousand cuts. It can be easy to become caught between the granular, execution-focused data living in Jira and the high-level, strategic business intelligence...
Introduction: Inside the Digital Thread Michael Roberts:Hello everyone, and welcome to today’s SPK and Associates blog entitled, Inside the Digital Thread: Real Stories from Integrated Engineering Teams. My name is Michael Roberts. I’m Vice President of Sales and...