When evaluating ITSM platforms, modern organizations are no longer just looking for a help desk solution. Instead, they are looking for platforms that improve operational efficiency, enable automation, support AI-driven service delivery, and connect teams across IT,...
As more organizations standardize on Atlassian Cloud for Jira and Confluence, there’s a growing assumption that “cloud” automatically means “protected.” After all, Atlassian is responsible for uptime, infrastructure, and platform reliability… right? Yes… but only...
Introduction to Multiplier Hi, and welcome to another SPK and Associates vlog. My name is Michael Roberts, a Vice President of Sales and Marketing here at SPK and Associates. In today’s vlog, we’re going to talk about how growing organizations wrestle with scaling...
Introduction to Appsvio Hello everyone, and welcome to this SPK and Associates video entitled Modern Test Management for Regulated Industry Software Teams. I’m Michael Roberts, Vice President of Sales and Marketing for SPK and Associates. Today we’re going to talk...
It seems like every organization is under pressure to deliver value faster, regardless of industry. Nearly 89% of leaders believe their company must move more rapidly to stay competitive, yet 74% say ineffective communication is slowing their teams down. The problem...
Introduction and CleverDev Overview Release Readiness and Engineering Intelligence Welcome back to another SPK and Associates vlog. My name is Michael Roberts, Vice President of Sales and Marketing here at SPK and Associates. Today, we're talking about challenges that...
Whether your business supports employees, customers, or both, you must provide some kind of service. Over time, expectations for these services have changed. People expect fast, reliable, and personalized service both within the company and as a client. These...
When teams start evaluating tools for documentation, collaboration, and knowledge sharing, they often land on two familiar names: Notion and Confluence. Notion has gained popularity for its flexibility and clean interface, especially with small teams or individuals...
It’s 2026. Nearly every enterprise is using artificial intelligence in some form. The main question is no longer whether teams want to use AI, but who decides if they are allowed to. Inside most large organizations, the answer is increasingly the same: an AI...
From product development to marketing execution, growth in 2026 isn’t just about speed. It’s about intelligent acceleration. The companies that are winning aren’t merely “adopting AI.” They’re embedding it into their operations, tools, and decision-making to get...
Every hour spent manually granting or removing user access is an hour taken away from innovation. For IT and operations teams managing hundreds (or even thousands) of requests, the traditional model of emailing spreadsheets, waiting for approvals, and tracking...
What is The Value of DevSecOps? Hello and welcome to today’s SPK and Associates vlog. My name is Michael Roberts, Vice President of Sales and Marketing here at SPK. DevSecOps has become a strategic priority for engineering organizations. But with so many platforms and...