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Case Study – Customer Success
Standardizing Jira Intake and Improving Data Integrity with Issue Template Agent for Cloud
Mainspring Energy, a manufacturer of clean power generators, standardized data collection across 30+ active Jira projects - without adding a single new custom field. Guided by Atlassian Gold Solution Partner SPK and Associates, the team implemented Appsvio’s Issue...
Seamlessly Moving Critical Services Between Data Centers Without Disruption
Today, product development almost always involves a data center. And the data center is more than just a collection of servers and racks. For a global medical technology leader, it is the heartbeat of the engineering organization. It houses the mechatronics...
History-preserving, zero disruption migration from IBM RTC to PTC Codebeamer
Zero disruption, zero data loss, and full traceability.
 Lynx is a global provider of safety-critical avionics software and hardware solutions. As the firm scaled its engineering operations, the organization required a modernized ALM platform to handle the growing...
Unified Excellence in Streamlining Engineering Workflows Across Acquired Divisions with Codebeamer
A global leader in stored energy solutions needed to unify its engineering workflows across Codebeamer and Azure DevOps. OpsHub Integration Manager (OIM) partnered with SPK and Associates to deliver a bi-directional, rule-driven digital thread, enabling controlled...
LA Design’s Success with Creo CAD
Challenges:Â Â LA Design had to adapt to various CAD tools to meet the diverse requirements of their clients. This created the challenge of ensuring seamless integration and compatibility across different software platforms, which was essential for maintaining project...
CarFax + Roadmunk
For 37 years, CarFax has been trusted by millions of Canadians and Americans to supply them with vehicle history reports to help them make more informed purchasing decisions. What Did Roadmapping at CarFax Look Like Before Roadmunk? If you’re on a mission to bring...
White Papers
Introducing Atlassian’s Service Collection
Are you looking for new tools that empower your teams to deliver exceptional service experiences? Atlassian’s Service Collection ensures great service for both employees and customers. What You Will Learn In the following eBook, you will discover: The tools and...
AI-driven DevSecOps in Air Gapped Environments
Federal system integrators (FSIs) must deliver advanced solutions while managing the complexities of day-to-day work. Explore how GitLab Duo Self-Hosted enables FSIs to deploy AI capabilities securely across any federal environment.What You Will Learn In this eBook,...
The Engineering Digital Thread Playbook
In many organizations, systems operate independently, creating a large visibility problem. A digital thread addresses this by creating a connected flow of product information across the lifecycle. This playbook explains why engineering visibility matters, and how...
Atlassian’s Customer Service Management App Overview
Achieving fast, efficient support is vital for customer satisfaction. Atlassian’s new app helps connect customer support with development, product, and operations on one platform.  What You Will Learn In the following eBook, you will explore: Key features of the app,...
The Digital Thread for Aerospace: How to Accelerate Development, Increase Production, and Reduce Cost of Quality
The aerospace industry is facing a slowdown in development timelines and higher quality costs. A digital thread resolves these issues by creating a unified, intelligent product lifecycle that connects design, manufacturing, and service.What You Will Learn In this...
ITSM Tool Integration Guide: Connecting Jira, ServiceNow, and Freshservice
While using a singular ITSM tool may be simpler, many organizations utilize multiple for their unique features. This often results in Jira Service Management, ServiceNow, and Freshservice working in tandem. Integrating these tools can be harder than it appears, but...