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Case Study – Customer Success
How SPK’s Application Management Services Optimized Licensing Costs and Enhanced Tool Utilization
Licensing costs can be expensive, especially when you have large teams utilizing multiple tools. In the case of one of our clients, a medical equipment supplier, they were spending thousands of dollars on dozens of tools. Luckily, with the help of SPK as their...
How a Leading Medical Device Company Enhanced Collaboration by Migrating from Jira and Confluence Server to Cloud
Compliance with regulatory standards is the number one priority for every medical manufacturer. Ensuring pipelines are secure and compliant doesn’t just ensure safety, but it results in better quality products. When a startup medical manufacturing company contacted...
Ally Financial empowers customer service associates to focus on human engagement by using Azure OpenAI Service
Pioneering digital financial services firm Ally Financial (Ally) wanted to enhance the customer experience its call-center associates provided while producing detailed documentation for each call. Every moment that associates spent taking notes was time away from...
Accelerating Medical Software Compliance and Efficiency with SPK ACEs
Compliance with regulatory standards is the number one priority for every medical manufacturer. Ensuring pipelines are secure and compliant doesn’t just ensure safety, but it results in better quality products. When a startup medical manufacturing company contacted...
Bayer employees discover productivity and collaboration benefits using generative AI and Microsoft Copilot
Bayer has been committed to its purpose, “Science for a better life,” for more than a century and a half. As a leading company in life sciences, it understands the possibilities that emerging technologies bring. “We are very open to trying new technologies, such as...
Building a Secure DevOps Framework: SPK’s Role in Supporting mysherpas Innovative Lending Platform
Introduction: A Secure and Seamless Lending Journey mysherpas is more than just a lending platform—it is a trusted partner that ensures every client’s success. In an industry where efficiency and automation often come at the expense of personal support, mysherpas...
White Papers
The Safe AI Governance Playbook
When it comes to AI, balancing safety and security with innovation is vital for peak efficiency. This eBook explores how to achieve success with AI governance.What You Will Learn In this eBook, you will discover: Why AI governance matters The role of AI governance...
The Future of AI-powered Service Management
As 63% of companies plan to increase AI spending this year, there is a large focus on the ROI of AI tools. Ensuring you get the most out of your investment is vital to business success, especially in the service industry. This eBook explores how teams can integrate AI...
The AI Maturity Playbook for Product and Engineering Teams
Knowing how to integrate AI into your workflows can be the difference between risky, inefficient implementation and successful performance that brings lower costs and a faster time-to-market. This eBook explores how your teams can effectively utilize AI.What You Will...
AI Fluency: The New Product Superpower
As AI becomes more integrated into our business processes, expectations have changed. Navigating these new technologies and expectations can be challenging. This eBook explores how to make the most of this new way of working.What You Will Learn In this eBook, you will...
Rovo Product Guide: Key use cases across your organization
Gen-AI is making its way into nearly all of our tools, and the Atlassian toolkit is no exception. This eBook explores use cases for Atlassian’s AI agent, Rovo. What You Will Learn In this eBook, you will discover how Rovo can help: Engineers ITSM Teams Business...
How and Why to Standardize Onto One CAD Platform
Many engineering teams rely on multiple CAD systems across teams. The issue withusing multiple CAD tools is that it can lead to delays and innefficiencies. This white paper explores the benefits of consolidating onto one CAD platform.What You Will Learn In this white...