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Case Study – Customer Success
Empowering Cloudticity’s Team with Atlassian Training
When Cloudticity first purchased Atlassian licensing, their teams were using tools such as Confluence and Opsgenie for information tracking and critical alerts. However, the main tools they were using for task management and ticketing were not under the Atlassian...
How SPK’s Application Management Services Optimized Licensing Costs and Enhanced Tool Utilization
Licensing costs can be expensive, especially when you have large teams utilizing multiple tools. In the case of one of our clients, a medical equipment supplier, they were spending thousands of dollars on dozens of tools. Luckily, with the help of SPK as their...
How a Leading Medical Device Company Enhanced Collaboration by Migrating from Jira and Confluence Server to Cloud
Compliance with regulatory standards is the number one priority for every medical manufacturer. Ensuring pipelines are secure and compliant doesn’t just ensure safety, but it results in better quality products. When a startup medical manufacturing company contacted...
Ally Financial empowers customer service associates to focus on human engagement by using Azure OpenAI Service
Pioneering digital financial services firm Ally Financial (Ally) wanted to enhance the customer experience its call-center associates provided while producing detailed documentation for each call. Every moment that associates spent taking notes was time away from...
Accelerating Medical Software Compliance and Efficiency with SPK ACEs
Compliance with regulatory standards is the number one priority for every medical manufacturer. Ensuring pipelines are secure and compliant doesn’t just ensure safety, but it results in better quality products. When a startup medical manufacturing company contacted...
Bayer employees discover productivity and collaboration benefits using generative AI and Microsoft Copilot
Bayer has been committed to its purpose, “Science for a better life,” for more than a century and a half. As a leading company in life sciences, it understands the possibilities that emerging technologies bring. “We are very open to trying new technologies, such as...
White Papers
AI Fluency: The New Product Superpower
As AI becomes more integrated into our business processes, expectations have changed. Navigating these new technologies and expectations can be challenging. This eBook explores how to make the most of this new way of working.What You Will Learn In this eBook, you will...
Rovo Product Guide: Key use cases across your organization
Gen-AI is making its way into nearly all of our tools, and the Atlassian toolkit is no exception. This eBook explores use cases for Atlassian’s AI agent, Rovo. What You Will Learn In this eBook, you will discover how Rovo can help: Engineers ITSM Teams Business...
How and Why to Standardize Onto One CAD Platform
Many engineering teams rely on multiple CAD systems across teams. The issue withusing multiple CAD tools is that it can lead to delays and innefficiencies. This white paper explores the benefits of consolidating onto one CAD platform.What You Will Learn In this white...
GitHub Actions to GitLab CI Migration Checklist
As organizations look to simplify their DevOps toolchain, improve cost predictability, and strengthen security, many are making the shift from GitHub Actions to GitLab CI. This eBook provides a step-by-step migration checklist to help engineering teams transition...
Access & Identity Governance in the Atlassian Stack: A Playbook for IT & Security Teams
Access governance is vital for ensuring data is safe and secure. In this eBook, we will explore how to maintain compliance with security regulations for IT teams utilizing Atlassian tools.What You Will Learn We will explore: Why identity governance matters in...
Consolidate with Creo
CAD engineers working across multiple systems can lead to collaboration issues and data sprawl. Discover how consolidating on one platform, such as PTC Creo, prevents unnecessary converting and importing. What You Will Learn In this eBook you will learn: The benefits...