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Applying AI Across the Digital Thread for Real Business Impact

Key Takeaways AI needs lifecycle context to deliver real value: Standalone AI tools often struggle because they cannot see how requirements, designs, code, tests, and quality data connect across the product lifecycle. The digital thread provides the missing context:...

Atlassian Is Changing How You Pay for Usage: What You Need to Know

Key Takeaways Atlassian is expanding usage-based pricing on December 3, 2026. Existing subscriptions remain, but certain AI, automation, Assets, service management, and Bitbucket capabilities will now include metered usage. Extra usage is enabled by default....

Migrating from Freshservice and Scaling with Atlassian AI

Key Takeaways JSM scales beyond basic ticketing: Jira Service Management connects IT, customer support, operations, and development on one platform, reducing the silos that can slow growing teams. Native DevOps alignment speeds resolution: JSM connects incidents and...

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White Papers

Unlocking the Power of Asset Management in Your ITSM Practices

Unlocking the Power of Asset Management in Your ITSM Practices

Asset management is an important aspect of ITSM. Discovering the best way to manage yours can greatly increase your business’s efficiency. Assets in Jira Service Management allow organizations to manage hardware, software, facilities, people, and more. What You Will...

Why Manufacturers Are Switching to SaaS

Why Manufacturers Are Switching to SaaS

While SaaS has not been extremely prevalent in the manufacturing industry in the past, it has become an essential investment for many organizations in recent years. Its flexible, scalable interface enables collaboration, leading many businesses to make the switch to...

Using Jira Service Management for Asset & Configuration Management

Using Jira Service Management for Asset & Configuration Management

Are you interested in discovering how Jira Service Management drives asset and configuration management success? Dive into this ebook to discover how the ITSM solution enables teams to work together quickly and efficiently.  What You Will Learn Explore how JSM...

Digital Transforms The Oil & Gas Industry

Digital Transforms The Oil & Gas Industry

The need for oil and gas is increasing globally, opposing the demand for sustainability practices. This conflict has pushed oil companies to reassess their production methods. These methods must be the most efficient, meeting customer demands and sustainability goals...