Pioneering digital financial services firm Ally Financial (Ally) wanted to enhance the customer experience its call-center associates provided while producing detailed documentation for each call. Every moment that associates spent taking notes was time away from...
Jira and Azure DevOps are essential for teams managing agile projects and software development workflows. Connecting these platforms allows you to exchange vital information and improve collaboration between teams. This blog walks you through a Jira Azure DevOps...
Developing high-quality products quickly can be a challenge without the proper tools, processes, and partners to help. Dive into this eBook to discover how partnering with SPK can help you achieve product development success.What You Will Learn In this eBook, we will...
The pressure to innovate faster, increase efficiency, and reduce costs is ever present in the tech industry. What’s even more difficult is trying to achieve all of these goals while also maintaining world-class security and sustainability. Using best-in-class tools...
Cloud migration and modernization are essential for businesses looking to remain competitive and achieve cost efficiency. Microsoft Azure has emerged as a leading cloud platform, offering robust infrastructure, scalability, and security to its users. It is an...
While Windows Server and SQL Server are at the heart of many business operations, the push to the cloud is imminent. Migrating to the cloud is no longer a matter of if but when. Enterprises across industries need new ways to optimize costs, improve security, and...
The ability to scale a business is no longer solely defined by manpower, money, and on-premises infrastructure. Infrastructure as Code (IaC), in fact, has revolutionized the ability to scale and grow businesses globally. But what is IAC? How can migrating to it enable...
Executive Summary In 2020, public and private cloud-based solutions are set to surpass traditional data centers in terms of overall spending. In 2017, nearly two thirds of spending went toward private cloud solutions like Microsoft Azure. Cloud usage exploded in 2017,...
Quickly delivering high-quality services to customers is the main goal of every service provider. When Hawk Ridge Systems realized their current managed service provider was providing less than world-class services and response times, they knew they had to make a...
Is your business interested in utilizing Azure but unsure of the cost investment? Discover Azure Savings Plan for Compute. This plan allows users to save money by offering a fixed hourly cost for 1-3 years. Discover Azure Savings Plan for Compute Explore the features...
The rise of digital transformation has resulted in a massive migration to the cloud. For Microsoft customers, migrating to the cloud involves running SQL Server and Windows Server workloads in Microsoft Azure. What You Will Learn In this eBook you will explore the...
As technology progresses, more and more businesses are adopting cloud infrastructure. This shift can be difficult to adapt to, but it doesn't have to be. With Windows Server and Microsoft Azure, businesses can easily integrate their data and applications with the...