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Resources to Help Accelerate Your Product Development

Our goal is to help you learn, implement and succeed.  See our blog, white papers, webinars, and other content from our experts.  All content is freely downloadable.

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Do you Think an Engineering Employee is Really Cheaper Than a Consultant? … Think Again.

Do you Think an Engineering Employee is Really Cheaper Than a Consultant? … Think Again.

Occasionally I’ll get a comment from a potential client who is particularly price sensitive about the rates for our consultants, and the comment usually goes something like: “I can hire a full-time employee who would cost me a lot less than what you are going to...

Avoid Budget Overruns and Unhappy Customers with Better QA and Testing

Avoid Budget Overruns and Unhappy Customers with Better QA and Testing

Any project can be divided into different parts including requirements gathering, design, implementation, documentation and so on. One key aspect of the project lifecycle is quality assurance (QA), but it's often overlooked. Although almost all project managers...

A Six Step Setup Process for Incorporating CSS and jQuery into Your Electric Commander Plugin

A Six Step Setup Process for Incorporating CSS and jQuery into Your Electric Commander Plugin

Let's suppose you've been tasked with developing a custom dashboard for your Electric Commander installation to show off some real-time stats about your software development process. If you read my previous article about displaying Commander metrics in a GWT...

Latest White Papers

Three Trends Are Transforming The Service Desk

Three Trends Are Transforming The Service Desk

Your IT service desk is about to change. Find out what's shaping the future. Three factors — enterprise service management (ESM), collaboration, and intelligent service management — are driving the transformation of the service desk. To better meet customers’ needs...