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From Reactive to Predictive: How AI and Integration Transform Engineering Efficiency

The modern engineering landscape is defined by a relentless push for speed and a non-negotiable requirement for safety.  For engineering and product leaders in regulated industries, the pressure to deliver complex mechatronics products has never been higher. ...

Orchestrating AI Agents Across the Entire Software Development Lifecycle

As AI makes its way into software development, engineers are coding quicker. Development accelerates, but many organizations are discovering that the biggest delays happen after code is written. To realize the full value of AI, engineering teams need more than...

The L1–L2–L3 Escalation Problem: How Integration Fixes Tiered Support

When dealing with IT issues, there are a few standard support levels. L0, while not always recognized, is our self-service level, in which a user fixes the issue alone. L1 handles the inbound noise, password resets, and easy-to-fix tickets. Then L2 picks up what L1...

SPK and Associates Blog 

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Case Study – Customer Success

Optimizing Solidworks PDM Implementation

Optimizing Solidworks PDM Implementation

When multiple employees of a Fortune 100 medical equipment manufacturing company reached out to us for support with workflow functions and permissions, we knew there was a better way.  Rather than fixing the issues that would inevitably keep occurring with their...

White Papers

10 Steps to Building the Right Thing Using Jira and Confluence

10 Steps to Building the Right Thing Using Jira and Confluence

Creating products isn’t always challenging, as the right tools and systems can work together to ensure smooth delivery. However, delivering products that solve real customer problems can be a challenge. Dive into this eBook to explore how Atlassian’s Jira and...

Strategies for Cloud and AI Transformation

Strategies for Cloud and AI Transformation

As businesses modernize, cloud solutions and AI seem to be the default. Dive into this eBook to explore why this is, as well as some modernization strategies.What You Will Learn In this eBook, you will learn how: AI is driving modernization Cloud is delivering results...

The IT Team’s Playbook for Automation and Security

The IT Team’s Playbook for Automation and Security

Many teams struggle with delays due to inefficient processes. This eBook will explore how automation and proper security practices can streamline Jira management.What You Will Learn In this eBook, you will explore: Common access mistakes How to streamline access...

Why Teams Can Adopt Rovo with Confidence

Why Teams Can Adopt Rovo with Confidence

AI appears to be integrated into everything now, but it is essential to ensure that the AI tools your organization utilizes are both secure and efficient. Dive into this eBook to explore why Atlassian Rovo is a trusted AI assistant.What You Will Learn In this eBook,...