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Applying AI Across the Digital Thread for Real Business Impact

Key Takeaways AI needs lifecycle context to deliver real value: Standalone AI tools often struggle because they cannot see how requirements, designs, code, tests, and quality data connect across the product lifecycle. The digital thread provides the missing context:...

Atlassian Is Changing How You Pay for Usage: What You Need to Know

Key Takeaways Atlassian is expanding usage-based pricing on December 3, 2026. Existing subscriptions remain, but certain AI, automation, Assets, service management, and Bitbucket capabilities will now include metered usage. Extra usage is enabled by default....

Migrating from Freshservice and Scaling with Atlassian AI

Key Takeaways JSM scales beyond basic ticketing: Jira Service Management connects IT, customer support, operations, and development on one platform, reducing the silos that can slow growing teams. Native DevOps alignment speeds resolution: JSM connects incidents and...

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White Papers

Becoming An Atlassian Cloud Admin

Becoming An Atlassian Cloud Admin

Making the move to cloud products like Atlassian from the self-managed products?  You may be wondering how the role as an admin will also evolve. In this white paper you'll discover an in-depth analysis of the four areas for the future of the Atlassian cloud...

2022 Guide: Software as a Medical Device (SaMD)

2022 Guide: Software as a Medical Device (SaMD)

What is software as a medical device? Software as a medical device, or SaMD is software that is intended for one or more medical purposes. This software performs those purposes without being part of a hardware medical device.  SaMD devices also need to meet the...

Atlassian Cloud: Understanding Zero Trust Security

Atlassian Cloud: Understanding Zero Trust Security

Where to start & why it matters What is the Atlassian Cloud Zero Trust Security model? Well, for decades, enterprise security controls were built to protect a large, single perimeter around a corporation. Often described as castle-and-moat security, This approach...

Infrastructure as Code: Top 10 Do’s and Don’ts

Infrastructure as Code: Top 10 Do’s and Don’ts

The ability to scale a business is no longer solely defined by manpower, money, and on-premises infrastructure. Infrastructure as Code (IaC), in fact, has revolutionized the ability to scale and grow businesses globally. But what is IAC? How can migrating to it enable...

Guide To Multi-Instance Scale In Atlassian Cloud

Guide To Multi-Instance Scale In Atlassian Cloud

How Atlassian Cloud Enterprise Enables You To Unify And Extend Your Organization. The adoption of Jira or Confluence often starts at the team level. But as many organizations look to scale these products across the company, natural barriers can arise. These challenges...