At SPK and Associates, we regularly help companies get clarity around their Atlassian investment. One common area of confusion is understanding the difference between a Jira Administrator, a Jira Consultant (or Expert), and a Jira Architect. These roles aren’t...
Aligning cross-functional teams is more critical than ever for modern organizations. Miscommunication, siloed information, and disconnected tools often stand in the way of productivity and progress. Atlassian, a leader in team collaboration, has developed a...
Cloud Environments and Saas Tools As cloud adoption accelerates, securing user identities and access has become more critical than ever. Organizations are increasingly relying on SaaS tools to drive productivity, and Identity Providers (IdPs) play a central role in...
Let’s face it, project management tools can make or break your team’s productivity. If you started with Linear for its slick interface and speed, you’re not alone. But here’s the million-dollar question: What happens when your team grows, your needs evolve, and...
Shortcut and Jira are both trusted tools for helping teams manage software projects with agile methodologies, issue tracking, and collaboration features. While Shortcut is known for its simplicity and lightweight design, many growing teams reach a point where they...
SPK and Associates, a 22-year-old leading woman-owned Engineering & IT Services Company that serves product and software development teams, is an official Atlassian Cloud Migration Specialized partner as of June 2025. After validation of SPK and Associates' deep...
Many service teams are reevaluating older tools like VictorOps, which was acquired by Splunk, and consolidating on modern, integrated solutions. Increasingly, that solution is Jira Service Management (JSM). But why? Atlassian’s previous tool, Opsgenie, is being...
In a world overflowing with collaboration tools, more doesn’t always mean better. Many companies now face the reality that tool sprawl and disconnected systems are holding them back. They know that aligning teams and standardizing workflows are critical to staying...
Elevate your team with Atlassian Cloud When you move to Cloud, you get the best of Atlassian - a trusted platform that allows teams to work more efficiently and effectively across all of your tools, so you can focus on the strategic imperatives that move your business...
Atlassian’s System of Work is a powerful combination of tools that help cross-functional teams collaborate. At the heart is Jira. Dive into this eBook to learn more about Jira’s role. What You Will Learn In this eBook, you will explore: Jira’s features that simplify...
As Atlassian continues to unify its toolset, many teams using Opsgenie are now preparing to migrate to Jira Service Management (JSM) operations. This evolution promises a tighter integration between incident management, service delivery, and operational workflow....
Responsive IT support is no longer cutting it for digital-first enterprises. These organizations need streamlined, connected service experiences that can keep pace with changing market conditions and business needs. Enter High Velocity Service Management, a...