Are you missing out on reaching 25% of the US population with your current software engineering project? Maybe the elderly, at 13% of the population, aren't part of your target market, or maybe it's the 12% of the US population who are disabled that you aren't...
IT outsourcing relationships can be fraught with challenges, ranging from communications breakdowns between client and provider to issues surrounding performance. If an IT outsourcing agreement isn’t meeting your company’s expectations (e.g. SLA targets are missed;...
Holes in your IT infrastructure can make for some awkward situations. Whether you're dealing with sensitive customer information, upcoming product designs, or simply just don't want people messing with your stuff, maintaining system integrity can be difficult....
The core activities of configuration management (i.e. changeset management and release management) are essential to control the changes made to a system and to administer the release of its different versions. However getting it wrong damages your brand, customer...
IT outsourcing contracts, as noted in a recent blog post, should be treated as living documents -- continuously evaluated, refined, and optimized over time. Not only do business conditions continually change, but it’s also important for outsourcing customers to...
Software Development Lifecycle (SDLC): In our last article we discussed speeding up your build by leveraging tools such as Electric Accelerator. In this article we will discuss the process of Continuous Integration (CI) along with a customer experience utilizing...
This week I’d like to talk in larger conceptual terms about the Software Development LifeCycle (SDLC) process and the benefits of integrating tools associated with this process. To start off, let’s identify the four kinds of tools that are important to a fully...
Read about one of our customer experiences in helping to accelerate their software build system.
In the world of IT, solutions become problems with alarming regularity. The new software of today is the upgrade nightmare of tomorrow. The policies that solved problems create new ones years later. The corporate IT departments that we look to for solutions are...
Application management services sounds intriguing; have a company host and run your applications, and separate your business from your infrastructure. Anyone who's dealt with the stress of IT planning and purchasing understands the temptation to use application...
In this week’s blog entry, we want to have a look at how Unix and Windows groups work together in a mixed Unix/Windows environment. This topic can sometimes be a bit confusing, and here we hope to contribute to clarifying the subject. Many companies and development...
IT outsourcing has become prominent in nearly every area of the economy -- to the point that its benefits are taken for granted. We're aware of the saving of money, of cloud technology providing cost effective high availability infrastructure, and so forth. The...