SPK and Associates is a long-time PTC Service Advantage Partner with extensive experience with the PTC Integrity Lifecycle Manager. We offer a complete service portfolio for you choose from:
Are you a new customer considering PTC Integrity for your organization and need a partner to help you design the implementation? We bring multiple industry knowledge and Integrity Best Practices to align and optimize your design.
Are you an existing PTC Integrity customer and need some help to update your environment? Lets us work with you to create a design which aligns with your new business needs.
Do you need implementation or customization of PTC Integrity? We have years of implementation and customization experience. SPK engineers will handle the complete project (end-to-end) for you
SPK and Associates has delivered User and Administration Integrity Training for many customers. We offer training options:
Let us help you move your legacy data into PTC Integrity Lifecycle Manager
SPK and Associates is PTC’s go-to company for Integrity CSV’s. We’ve developed an accelerated validation package with services based on:
The Computer System Validation (CSV) Deliverables Include:
If you don’t want to deal with the cost of hosting the PTC Integrity Instance(s) in your company infrastructure, let us do it for you! We provide this service for several customers delivering a hassle-free, secure, and private cloud solution for a monthly fee.
Download our SPK Integrity Private Cloud Hosting datasheet
If you don’t want to hire (or allocate resources) for an Integrity Administrator, let us take care of your Integrity Application Management. For several customers we are considered part of their support team, from help desk to ongoing services for a monthly fee
Each Support Contract is customized for you (as little or as much support as you need)
Architecture and Process Consultation for Industry Best Practices.
Ongoing configuration changes to execute on Sprints
Ongoing report customization
Ongoing minor workflow, event triggers and security changes
Categories/fields/compute fields updates
PTC RFC Tracking
Automated monitoring, alerting and remediation of application and infrastructure issues
License server management
License Utilization Monitoring and Monthly Reporting
Minor application upgrades (major upgrades usually require a project)
Application and OS Log Review and Management
Support of existing integrations between PTC and other third party Engineering tools
Ongoing User support
User add/delete/change requests
Ongoing training video development
Management of User wiki knowledge base
Download our SPK Integrity Application Management datasheet