fbpx
1-888-310-4540 (main) / 1-888-707-6150 (support) info@spkaa.com
Select Page

How To Use Power BI To Display Employee Profitability In A Services Company

windchill features best plm software
Written by Sarah Craft
Published on February 22, 2022

How To Use Power BI for KPIs in a Service Enterprise

There are many important Key Performance Indicators to consider when running your business.  Measuring your sales growth and the profitability of your projects help you continue to scale and expand.  But how do you measure the profitability of your employees in a services-based company?  Depending on your time tracking and billing software, you can see how many hours they are working or how much they bill.  But do you compare two employees with different bill rates?  Are they equally profitable?  Are they being fully utilized?  Simple comparisons are not apples to apples.

BPAH: An Essential KPI for Service Enterprise

One essential employee metric to consider is Billable Percentage of Available Hours (BPAH).   This key metric allows you to clearly compare multiple employees of different labor classes.  The formula for BPAH uses simple data points that most time tracking/billing software provides: Billed Revenue and Employee Billing Rate.

Revenue / Billing Rate / Available Hours

This powerful formula provides you with a percentage that shows you how billable an employee is, considering the available work hours.  Now you can easily compare two employees with different billing rates.   Often, it appears that your more expensive employee is bringing in more revenue.  However, they may not be as profitable as an employee that has lower overhead and lower billing rate.  

This metric is extremely powerful for making business decisions.  However, if it lives in a spreadsheet or needs to be manually calculated each month, it may not be fully utilized by your management team.  A data visualization application, such as Microsoft’s Power BI, can help you bring this metric to life in a beautiful, automated dashboard.  But how do you use Power BI effectively to show this? Find out how to create this useful dashboard below.

How to Use Power BI to Build a BPAH Dashboard

Generate a report from your billing software that includes dates, employee names, billing rates and billed revenue.

report screenshot

Import your data into Power BI and create a calculated column for your BPAH calculation.

powerBI settings

To create a meaningful visualization of your new metric, make a simple column graph that allows you to compare each of your employees by month.  

graph and metric table

If you have any Data Advisory, Data Engineering, or Analytics questions, we’d be happy to hop on a call to see if we can help.

Latest White Papers

A 3-Phase Approach to Automated Software Delivery

A 3-Phase Approach to Automated Software Delivery

Is your software delivery process outdated? Modernizing your software delivery workflows does not have to be difficult. Explore this eBook to discover how GitLab can help you modernize your software delivery pipelines. What You...

Related Resources

Top 10 draw.io Tips to Boost Your Productivity

Top 10 draw.io Tips to Boost Your Productivity

While Atlassian offers many plugins for its apps on the Marketplace, its most popular add-ons resolve common problems seemingly every business has.  For example, draw.io (also known as Diagrams.net) has emerged as a top choice for creating flowcharts, process maps,...

Five Signs That Your Business Outgrew Its IT Service Management Tool

Five Signs That Your Business Outgrew Its IT Service Management Tool

As your business grows and evolves, so do your IT needs. What once worked for managing service requests and incidents may become outdated. Using an IT Service Management (ITSM) tool that cannot handle your business needs can cause inefficiencies, slow response times,...

Five Major Downsides of Changing Software Tools

Five Major Downsides of Changing Software Tools

Switching to new software tools can often seem like an exciting opportunity to streamline processes, increase efficiency, and modernize operations. Some executives seem to think that simply buying a new software tool will solve many problems at once. However, with...