Pioneering digital financial services firm Ally Financial (Ally) wanted to enhance the customer experience its call-center associates provided while producing detailed documentation for each call. Every moment that associates spent taking notes was time away from...
Digital disruptions such as cyberattacks or system failures are one of the largest threats to the financial sector. Recognizing the increasing reliance on digital infrastructure, the European Union introduced the Digital Operational Resilience Act (DORA). This act...
Market traders understand the importance of timing in the trading industry. Each day missed (or hour missed) is considered lost revenue. When a proprietary trading firm began to miss trading days due to issues with its software, leaders of the firm contacted SPK to...
Introduction: A Secure and Seamless Lending Journey mysherpas is more than just a lending platform—it is a trusted partner that ensures every client’s success. In an industry where efficiency and automation often come at the expense of personal support, mysherpas...
Unlocking the Power of Collaboration and Efficiency Tired of trying to overcome the pain points of traditional software development methods? Frustrated with slow project delivery? Struggling with team collaboration? Version control nightmares? Worry no more. You can...
Remote work is here to stay, and companies are turning to cloud-based solutions to support their teams. Atlassian's suite of products is a top choice for businesses worldwide. But, many businesses are still unsure about its built-in data protection capabilities....
If you use Jira for more than just one project, you know that keeping track of numerous tasks, budgets, and timelines can be overwhelming. For project managers, scrum masters, and other stakeholders, the need for a solution that simplifies and streamlines project...
Remote working is an effective way to keep your business running 24/7, mitigate downtime and tap into new markets or expertise. Now, the world is flooded with companies utilizing remote work, digital nomads and gig workers to keep their competitive edge. But, the rise...
Earlier in March 2023, Scaled Agile, Inc., provider of SAFe®, the world’s most trusted system for business agility, announced two new flagship products: SAFe® 6.0 and SAFe® Studio. SAFe 6.0 is the latest version of the Scaled Agile Framework®, which includes courses,...
This short blog post is designed to show you the top five PowerBi training tips and tricks from our experts at SPK and Associates. Microsoft Power BI is constantly evolving. More importantly, Power BI enables you to turn data into business opportunities. So, keeping...
There’s simply too much information. We all know this. So how can the “single pane of glass” (SPOG) dashboard simplify quantitative data? And why is data driven analytics of interest to companies? Every day, more data arrives in our inbox – text messages, reports,...
In Part 1 of this article, we talked about the banking innovation industry threats and market conditions. We discussed how DevOps and CI/CD tools can help to mitigate threats. We also discussed why tools like Jenkins, CloudBees CD/RO and CloudBeesSoftware Delivery...