Your IT service desk is about to change. Find out what's shaping the future. Three factors — enterprise service management (ESM), collaboration, and intelligent service management — are driving the transformation of the service desk. To better meet customers’ needs...
What is Engineering Operations (EngOps)? Why do you need it, and how do you effectively deploy it?There’s a strange interplay between IT and engineering teams in most firms. That’s because the tech stack that engineers need to design, build, test, and release products...
SPK and Associates Co-Founder, Chris McHale, is joined by Cloud and Infrastructure expert, Mike Solinap to talk about engineering productivity in a post-Covid world. Working remotely, engineering team are challenged by a lack of technology features including...
In this webinar, SPK and Associates co-founder Chris McHale is joined by Edwin Chung to discuss Engineering Ops. We define Engineering Operations as all of the actionable work that takes place in order for your product teams to engineer your product. And we believe...
November, 2021 As I noted in “Continuous Integration Best Practices—Part 1” and “Continuous Integration Best Practices—Part 2,” there are 10 best practice principles associated with Continuous Integration. In the previous articles, we covered the first six. In this...
...Continuous Integration Best Practices (Part 2) As I noted in Optimal Continuous Integration Best Practices (Part 1), there are 10 best practice principles associated with Continuous Integration. In Part 1, we looked at the first three. For Part 2, we pick up...
The beauty of business process automation How often have we entered the same information into two different systems and wondered, “Why do I have to waste my time doing this?” These are computers, aren’t they? Shouldn’t this information flow where it needs...
Continuous Integration (CI) is a critical piece of any company’s software development practices, and usually the first effort on the road to DevOps. Within optimal continuous integration practices, engineers submit and test new developments against the main body of...
If you’re like many engineering managers, IT infrastructure may not be your favorite topic. You think about it when absolutely necessary, but often neglect it or place it behind other capital investments. What's more, there's a good chance your current IT solutions...
When it comes to IT solutions, most mid-market manufacturing companies rely on one of two options. They have a dedicated in-house IT team, or an outsourced IT managed services provider (MSP). But manufacturing companies who care about product development and...
Picture this: all your engineering applications run slow, or worse, continue to shut down. Yet, the IT team reports no alerts within the remote monitoring and management systems despite the problem. What is the root cause and how do you fix it? Remote...
https://www.youtube.com/watch?v=Og6826J7EOo Video Transcript: I'm Carlos Almeida, VP of Engineering at SPK and Associates. I've spent most of my professional life doing software engineering. 25 years plus in the world of high tech in the electronic design automation...
