SPK System Status
Current status and service information for SPK-managed platforms, cloud services, and infrastructure.
Last Updated: 2026-09-18 7:14:00 PT
Experiencing an Issue?
If you are experiencing an issue that is not shown on this page, please contact SPK Support through your normal support channel. For urgent production issues, follow the escalation procedures defined in your SPK support or managed services agreement.
SPK Services
| Service | Status |
|---|---|
| vCAD Cloud Workstations | 🟢 Operational |
| vCAD Authentication & Access | 🟢 Operational |
| LicenseMiner | 🟢 Operational |
| LicenseMiner Reporting & Analytics | 🟢 Operational |
| SPK Managed Azure Environments | 🟢 Operational |
| SPK Managed AWS Environments | 🟢 Operational |
| SPK Cloud Backup Services | 🟢 Operational |
| SPK Monitoring & Management Services | 🟢 Operational |
Status Definitions
🟢 Operational — Service is operating normally
🟡 Degraded Performance — Service is available but experiencing performance issues
🟠 Partial Outage — Some customers or functionality may be affected
🔴 Major Outage — Service is unavailable or significantly impacted
🔵 Planned Maintenance — Scheduled maintenance is underway
vCAD
Current Status: 🟢 Operational
SPK vCAD provides cloud-hosted engineering workstations designed for CAD, PLM, simulation, and other engineering workloads.
Components
- vCAD Workstations
- User Authentication
- Remote Access
- GPU Resources
- Storage
- Network Connectivity
- CAD/Engineering Application Access
- Cloud Infrastructure
Current Issues:
No known issues.
SPK Managed Azure Services
Current Status: 🟢 Operational
Status of Microsoft Azure infrastructure and applications managed by SPK on behalf of our customers.
Services Monitored
- Virtual Machines
- Storage
- Networking
- Backup
- Application Hosting
- Engineering Applications
- Identity and Access
- Monitoring
Issues affecting an individual customer’s private environment may not be displayed publicly on this page.
SPK Managed AWS Services
Current Status: 🟢 Operational
Status of AWS infrastructure and applications managed by SPK on behalf of our customers.
Services Monitored
- EC2 / Compute
- Storage
- Networking
- Backup
- Application Hosting
- Engineering Applications
- Monitoring
Issues affecting an individual customer’s private environment may not be displayed publicly on this page.
Incidents
No Active Incidents
There are currently no known service incidents affecting SPK-managed services. During an active incident, updates will be posted here as they become available.
Past Incidents
Security Incident Date: 2026-Aug-13
Status: Remediated
Applications Affected: PTC Windchill PLM
Versions Affected: 12.x, 13.x
Summary: SPK identified a security incident affecting a single customer’s instance of PTC Windchill PLM which was compromised due to CVE-2026-12569 & CVE-2026-4681. The affected instance was investigated, sanitized, and fully patched before being returned to service.
Impact: All SPK cloud hosted environments are fully isolated from one another. This limited the impact to only a single self-managed customer environment.
Customer action required: None. The affected customer has been notified directly with additional detail; no other customers were affected. For further questions or concerns please contact security@spkaa.com