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How PTC Windchill RV&S Integration Enhances Jira Software for Better Product Development

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Written by Carlos Almeida
Published on September 5, 2024

Utilizing management software from multiple companies may be a necessity for your team, but there can also be challenges that come with this type of development process. Miscommunication is a common issue as it can be difficult to get information from one software to another. Teams who use both PTC and Atlassian products, specifically Windchill RV&S and Jira Software, may be underutilizing their capabilities. With the help of the OpsHub Integration Manager (OIM), these two tools can be integrated to create a seamless workflow. Let’s explore how this integration enhances product development. 

Goals of OpsHub Integration Manager

OpsHub Integration Manager (OIM) is an integration platform that unifies data from multiple sources. OIM aims to ensure data consistency across tools, simplify data flow, and provide an intuitive user experience. It can synchronize over 60 tools, but today we will be exploring the Jira Software and Windchill RV&S integration. This integration creates a wonderful solution for organizations looking to streamline their processes and quickly deliver high-quality products to market. 

Integrating Windchill RV&S and Jira Software

Windchill RV&S is a software that helps manage and connect engineering artifacts throughout the product lifecycle. Jira on the other hand is a project management tool that utilizes a ticketing system to help teams track and manage their work. When integrated, these tools create a seamless workflow for product development teams. Teams can link requirements and validation data directly within Jira, ensuring visibility throughout the entire product lifecycle, from conception to delivery. 

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Capabilities of a Windchill RV&S Jira Integration 

Users may create requirements in Windchill RV&S, add a summary and description, select the project, and set the priority level. They may also add attachments such as a document, Excel spreadsheet, or image. Once this is created, OIM can then sync this to Jira. Every detail will sync in Jira including the priority level and attachments. Each requirement also has a Remote ID Number and Link to ensure end-to-end traceability. If you choose to change anything in Jira such as the description, title, or priority, it will be reflected in Windchill RV&S. Additionally, users may add comments or images for the Windchill team directly in Jira. The main difference is highest priority tickets in Jira will be reflected as “urgent” in Windchill. 

In addition to requirements, users can also create PTC work items in Windchill RV&S and sync them to Jira. Similar details like description and project can be added to the work item. Users may also configure a parent-child relationship between work items and requirements. By entering their IDs, users may create a “forward” or “backward” relationship between work items and requirements. In Jira, a relationship between work items and requirements is reflected as “linked issues” under a task. Users may view which tasks are linked under the description. It should also be noted that item creation goes both ways. For example, work items may be created in Jira, and then synced to Windchill. 

Benefits of Integrating Windchill RV&S and Jira Software

Collaboration

Now that you understand the main functions of the integration, let’s dive more into why these capabilities are so great. Firstly, this integration enhances collaboration. Rather than your product development teams working in separate systems which can lead to miscommunication or delays, they can collaborate in real-time in a unified platform. This one workspace reduces the risk of errors as everyone will be working from the same data. 

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Traceability

In addition to collaboration, integrating Windchill RV&S and Jira also ensures traceability. Teams can trace requirements through every stage of development, as each requirement even has a personalized ID number and link. Traceability ensures industry standards and customer expectations are met. 

Streamlined Workflows

This integration streamlines workflows, reducing the time it takes to switch between tools. Team members can also identify and mitigate issues early in the development process due to the newfound visibility. Additionally, they can make better, more informed decisions with real-time access to data and project status. 

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Real-World Results

The real-world impact of this integration is faster time-to-market, improved product quality, and higher customer satisfaction.  By eliminating errors and ensuring all requirements are met, organizations can deliver products that exceed customer expectations.  Additionally, the integration supports continuous improvement by optimizing future projects with previous project data.  Each product iteration can improve, becoming better than the last. 

Improve Product Development 

Bringing together the strengths of Windchill RV&S and Jira allows organizations to transform their product development processes. If you are interested in implementing this integration for your business to achieve efficiency, our experts can help. Contact us today to get started. 

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