You will be taken to another page to registerBy submitting this form, I acknowledge receipt of SPK and Associates' Privacy Policy.Jira is one of the most powerful tools for managing work across teams, but its true potential is only unlocked when workflows are...
Many service teams are reevaluating older tools like VictorOps, which was acquired by Splunk, and consolidating on modern, integrated solutions. Increasingly, that solution is Jira Service Management (JSM). But why? Atlassian’s previous tool, Opsgenie, is being...
In a world overflowing with collaboration tools, more doesn’t always mean better. Many companies now face the reality that tool sprawl and disconnected systems are holding them back. They know that aligning teams and standardizing workflows are critical to staying...
SPK and Associates, a 22-year-old leading woman-owned Engineering & IT Services Company that serves product and software development teams, is an official Atlassian Cloud Migration Specialized partner as of June 2025. After validation of SPK and Associates' deep...
Maximizing efficiency is crucial for the success of any work done in enterprise, and even more so when you’re trying to use technology tools to make your job easier. While Jira does have lots of out-of-the-box capabilities, sometimes customers don’t understand how...
Elevate your team with Atlassian Cloud When you move to Cloud, you get the best of Atlassian - a trusted platform that allows teams to work more efficiently and effectively across all of your tools, so you can focus on the strategic imperatives that move your business...
Atlassian’s System of Work is a powerful combination of tools that help cross-functional teams collaborate. At the heart is Jira. Dive into this eBook to learn more about Jira’s role. What You Will Learn In this eBook, you will explore: Jira’s features that simplify...
As Atlassian continues to unify its toolset, many teams using Opsgenie are now preparing to migrate to Jira Service Management (JSM) operations. This evolution promises a tighter integration between incident management, service delivery, and operational workflow....
Responsive IT support is no longer cutting it for digital-first enterprises. These organizations need streamlined, connected service experiences that can keep pace with changing market conditions and business needs. Enter High Velocity Service Management, a...
While ServiceNow is a common ITSM tool, Jira Service Management is an easy-to-use alternative that can save your organization time and money. Dive into this eBook to explore the benefits of switching from ServiceNow to JSM.What You Will Learn Explore why JSM may be a...
Whether you’re just getting started with Jira Cloud or looking to scale your setup across departments, structuring your projects correctly is key to effective collaboration. One of the innovations Atlassian made during the change to their architecture for Cloud is to...
As organizations increasingly adopt AI-powered solutions to enhance productivity, Atlassian Rovo is redefining how teams communicate within Jira Service Management (JSM). From automating responses to clients to generating summarized insights for IT teams, AI is...