1-888-310-4540 (main) / 1-888-707-6150 (support) info@spkaa.com
Select Page

Avoid Budget Overruns and Unhappy Customers with Better QA and Testing

Any project can be divided into different parts including requirements gathering, design, implementation, documentation and so on. One key aspect of the project lifecycle is quality assurance (QA), but it’s often overlooked.

Although almost all project managers acknowledge the need for quality assurance and testing, they sometimes just give it lip service. They only assign QA tasks to junior engineers and they don’t allocate much money to QA, either.

The consequences of bad quality assurance are unhappy customers, late projects, budget overruns and cancelled contracts.

To deliver projects on time, on budget and with quality built in, QA has to mean more than just “checking” that the product is satisfactory and meets requirements – in other words, testing. To reach these goals, product development has to become a quantifiable process, and that calls for a more holistic approach to design, implementation and management, which includes quality controls and measures at every step.

According to a study by Casper Jones of Emeritus Software Productivity Research Inc., “no other major occupation appears to devote so much effort to cancelled projects or defect repairs as does software.” The same study concludes that there are substantial economic advantages to having a stronger focus on quality. Such a conclusion is applicable across many engineering disciplines.

Although engineers will test the work they are doing (unit testing), they’re not in a position to test the overall system nor are they in a position to test different aspects of a project including security, load, compatibility or usability. Furthermore, testing alone isn’t QA and QA isn’t testing. Quality Assurance is the part of project management that manages quality in all parts of the development process from requirements to delivery.

In many ways it prevents bugs and faults from appearing in every stage of the product development – starting from the initial stage – by managing the development process. Conversely, testing is the process of ensuring the quality of a product after it has been created or at least during the later stages of the project lifecycle.

Outsourcing quality assurance (and testing) is a cost-effective way of introducing a culture of quality throughout the project lifecycle when the expertise isn’t available internally. It’s also a key way to add quality management to an organization that previously had little or no experience with quality assurance.

Since quality management and quality assurance are key parts of the project lifecycle, outsourcing project management to a company that understands QA allows internal resources to focus on innovation while the project management team focuses on delivering a quality product, on time and on budget.

Executive level knowledge and support for quality management and quality assurance will ensure success because the desire for quality is driven from the top. Executives who don’t understand the need for quality assurance will ultimately lead companies that spend time and money fixing defects that should have been fixed before the product shipped.

By allocating the best resources to QA, productivity increases because less time is spent dealing with defects. Increased productivity means products are delivered on schedule and feature complete.

Latest White Papers

Three Trends Are Transforming The Service Desk

Three Trends Are Transforming The Service Desk

Your IT service desk is about to change. Find out what's shaping the future. Three factors — enterprise service management (ESM), collaboration, and intelligent service management — are driving the transformation of the service desk. To better meet customers’ needs...

Related Resources

Extending CloudBees SDA Analytics

Extending CloudBees SDA Analytics

CloudBees SDA Analytics has more power than you think One of the main features of CloudBees SDA is CloudBees Analytics, powered by ElasticSearch. It’s a powerful tool for displaying continuous integration data and there are loads of useful metrics available from...

Is The IT Department Really “Dead?”

Is The IT Department Really “Dead?”

“It’s Time to Get Rid of the IT Department.”  That was the title of an opinion piece recently published in the Wall Street Journal.  Provocative?  Sure.  My answer to this is not “yes,” but many of the author’s points are valid.  The Same Old IT Department? No, the IT...

How To Add More Disk Space To Your Redhat Server Without Reformatting

How To Add More Disk Space To Your Redhat Server Without Reformatting

(Originally published in 2012, updated January 2022.) One of the common tasks for any system administrator is managing disk space on a server. A common question is how to increase disk space on a linux system. I won't go into a boring lecture on why managing disk...