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Month: March 2014

Executives, Can you Afford to Stay on a Windows PC?

Executives, Can you Afford to Stay on a Windows PC?

As the CEO of a technology services company, my personal computing necessities are actually quite simple. I've got to have easy, reliable access to the Internet, the basic Microsoft suite of tools, and I need synchronized email with Gmail, my computer and my mobile...

How To Leverage Jira as a Service Desk

How To Leverage Jira as a Service Desk

Many of you are undoubtedly familiar with using Jira as an issue tracker. But for those of you who have been juggling issue tracking and meeting SLA requirements -- and for those of you who had the recently acquired VertygoSLA addon -- this article may be useful...