The inquisitive nature of engineers, which makes them so good at designing, developing and building products, can also lead them to become distracted by other “interesting things” like managing the very systems and tools that allow them to do their engineering....
IT outsourcing relationships can be fraught with challenges, ranging from communications breakdowns between client and provider to issues surrounding performance. If an IT outsourcing agreement isn’t meeting your company’s expectations (e.g. SLA targets are missed;...
One of the benefits of an IT outsourcing partnership is that it can offer companies the option of working with virtual teams who can help support different types of IT and business operations, regardless of the locations of the workers. Teams and team members who work...
One of the most frequently cited windfalls of IT outsourcing is the level of autonomy that’s created for internal IT staff who are able to devote more time and energy to pursuits aimed at benefiting the business. This includes innovative approaches to applying...
