IT outsourcing relationships can be fraught with challenges, ranging from communications breakdowns between client and provider to issues surrounding performance. If an IT outsourcing agreement isn’t meeting your company’s expectations (e.g. SLA targets are missed;...
One of the benefits of an IT outsourcing partnership is that it can offer companies the option of working with virtual teams who can help support different types of IT and business operations, regardless of the locations of the workers. Teams and team members who work...
The paradigm of computing resource configurations have changed several times of the last 40 years. From mainframes to mini computers, through desktops and file servers to server farms, software as a service and the cloud. Any company that uses server farms or...
One of the most frequently cited windfalls of IT outsourcing is the level of autonomy that’s created for internal IT staff who are able to devote more time and energy to pursuits aimed at benefiting the business. This includes innovative approaches to applying...
Earlier this month we posted the second blog in a series on how IT outsourcing can deliver multiple benefits to organizations. This post will delve into the benefits to R&D Engineers. Engineers fear disruption to the organization, potential loss of jobs (including...
IT outsourcing contracts, as noted in a recent blog post, should be treated as living documents -- continuously evaluated, refined, and optimized over time. Not only do business conditions continually change, but it’s also important for outsourcing customers to...
In September we introduced a blog post series on how IT outsourcing can deliver multiple benefits to organizations. These gains can range from lower costs to support for an activity or function to process improvements delivered by an organization that has extensive...
Managing infrastructure comes with unique challenges. Lab network, computer farm, load-balancing app, build-and-release system - each is distinct. "IT" is a broad term, but it comprises separate realms that are easily overlooked. But, understanding the uniqueness of...
IT outsourcing has become prominent in nearly every area of the economy -- to the point that its benefits are taken for granted. We're aware of the saving of money, of cloud technology providing cost effective high availability infrastructure, and so forth. The...
